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Online Shop Delivery Information

D&P Cricket’s online shop ships nationally within South Africa, excluding PO boxes, farms and rural areas.

Buyers on farms and in rural areas, as well as international buyers, can email their orders directly to shop@dpcricket.co.za. An agent will respond with a quote (excluding VAT where applicable) and include the corresponding courier/shipping fee to the purchaser’s address.

 

Delivery Options for National Online Orders

  1. Free delivery for orders over R1000 (2-3 working days)
  2. Orders under R1000 will be charged R250 (2-3 working days)
  3. Local Pickup (1 working day) – to be collected from Unit 3A, Royal Cape Park, Londonderry Road, Ottery, Cape Town during office hours, Monday – Friday, 8am – 5pm.

 

Delivery Turnaround Times:
We will always try out best to achieve the turnaround times outlined below.
Unfortunately there may be the odd occasion where circumstances out of our control may cause delays.

 

Main Areas:
These include: Bloemfontein, Cape Town, Durban, East London, Gqeberha, Johannesburg, Nelspruit, Polokwane and Pretoria.
Order should be received within 2-3 working days from receipt of payment.

 

Outlying Areas:
These include: Bethal, George, Harrismith, Kimberly, Ladysmith, Newcastle, Nylstroom, Pietermaritzberg, Potchefstroom, Upington, Vryheid, Witbank and Welkom.
Order should be received within 5-6 working days from receipt of payment.

Working days exclude Saturdays, Sundays and Public Holidays.

 

Confirmation email
As soon as your order has been dispatched from our warehouse, you will be sent an email to confirm that your package is on its way.
You will be provided with tracking details to track your parcel to your door.
Kindly email shop@dpcricket.co.za if you do not receive your tracking details.

 

Tracking and delivery
To follow your order, please use the tracking ID or order number sent to you in your confirmation email.
Upon delivery of the product, before signing for the delivery, you agree to inspect the product for any faults, defects or damage.
Should you find anything, please contact shop@dpcricket.co.za with images of the issue and a short paragraph detailing the defect.
As a precaution, please keep the receipt of the delivered product/s.

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